We launched Findbar at spitishop.gr and witnessed a 78% increase in search users!
With an extensive inventory boasting 50,000 products and 70 brands, the company aimed to enhance the user experience and boost conversion rates.
The collaboration with Findbar resulted in a 78% increase in search users, 45% more buyers, and significant reductions in bounce and exit rates!
The Story
With almost 50.000 products and more than 70 brands, Spitishop is the:
No1 online home goods store in Greece
Recognized as one of the top 10 e-shops in Greece for the past decade (2010-2020).
The company’s goal is to serve their customers with a wide variety of products & brands at great prices and the best-in-class user & purchase experience.
The Challenge
Only 10% of Spitishop’s search users would actually complete a purchase.
Spitishop’s team was searching for a search solution that would offer improved:
✓ User experience
✓ Customer’s satisfaction
✓ Conversion rate
Ultimately, help their customers find & purchase exactly what they’re looking for the easiest & fastest way possible.
The Results...
rate
rate
Lamprini Reppa, E-commerce Manager spitishop.gr
“Two of the amazing game changer features are
Business Rules & Query Links, which amplify the added value of the conversion rate of search.
Moreover, our FINDBAR partners are always available, willing & capable to support with any issue as well as offer & implement new ideas, which is a great improvement compared to the alternative search solution we used before.”