Cosmos Sport, the leading sporting goods retailer with a strong presence across Greece and Cyprus through 80+ physical stores and 9 pioneering online stores, continues to innovate by adopting cutting-edge technologies that elevate the customer experience across every touchpoint.
With a clear objective to enhance both search speed and accuracy across its entire digital ecosystem, including Cosmossport.gr, Sneaker10.gr, Sportsfactory.gr, Slamdunk.gr, Rundome.gr, Jdsports.gr, Cosmossport.cy, Sneaker10.cy and Jdsports.cy, Cosmos Sport has integrated the advanced on-site search solution Findbar.
The goal is simple yet strategic: enable users to quickly and effortlessly discover their favorite athletic products among more than 95,000 available items.
Transforming On-Site Search into a Growth Engine
Through the integration of Findbar, Cosmos Sport’s online stores now benefit from a powerful search infrastructure designed to improve both usability and performance.
Key capabilities include:
- Lightning fast responses with sub-60ms latency
- Conversion rate uplift via search exceeding 30%
- Product discovery success rate above 92%
- Greeklish search support powered by machine learning, allowing queries such as “moromantila”, “athlitika papoutsia”, “formes” or “paidika mpoufan”
- Voice and barcode search functionality
- Natural Language Understanding, enabling descriptive, conversational queries such as “sunscreens up to 40€”
- Configurable scoring rules to prioritize products strategically
- Advanced marketing features including easy creation of landing pages and banner campaigns
By combining high-speed performance with AI-driven intelligence, Findbar enables Cosmos Sport to transform search from a basic navigation tool into a core revenue driver. Customers are able to find exactly what they are looking for faster, even when queries include typos, incomplete words, mixed languages, or conversational phrasing.
A Shared Commitment to Customer Experience
Vasiliki Kiourkou, eCommerce Manager at Cosmos Sport, stated:
“At Cosmos Sport, our passion is to provide every consumer with the best possible experience when purchasing their athletic, and not only, products across every touchpoint. That is exactly the goal of our collaboration with Findbar. A powerful user experience that will enhance search and drive stronger engagement among all visitors.”
Dimitris Kazakos, Founder and CEO of Findbar, added:
“We welcome Cosmos Sport to the Findbar partner ecosystem, one of the leading eCommerce companies in Greece and Cyprus. We strongly align with the company’s strategy, which places the user at the center through scalable technologies and customer-centric services.”
Expanding the Findbar Ecosystem
In just two years of operation, Findbar has already addressed on-site search challenges for more than 70 websites. Its client portfolio includes Cosmote, Spitishop, Websupplies, Qpharmacy, Funky Buddha, Ekdoseis Psichogios, Thanopoulos and many more, serving a wide range of businesses across the Greek eCommerce ecosystem.
The collaboration with Cosmos Sport further reinforces Findbar’s mission to redefine search as a strategic growth lever for modern eCommerce brands.
By combining speed, intelligence and marketing flexibility, the partnership sets a new benchmark for how athletic retail platforms can optimize product discovery and maximize customer engagement.
